GASTORO Office
Vienna, Austria

Bergsteiggasse 44/TOP 18/DG 2

1170 Vienna

Opening hours

Office hours: Mon-Fri 9 - 17

Email support: Mon-Sun 24/7

Telephone

+43 1 41 20 100

+43 664 888 65 174

Get in touch with us

    Questions & Answers

    Find answers to frequently asked questions

    What is GASTORO?

    GASTORO is a digital marketplace and purchasing community for restaurants, hotels, companies and discerning private customers. The platform connects buyers directly with verified suppliers from all over Europe - transparently, efficiently and centrally in one place.

    Who is GASTORO suitable for?
    GASTORO is aimed at:
    • Restaurants, hotels, bars, cafés & commercial kitchens
    • Offices & companies with a need for high-quality food, beverages or equipment
    • Private customers who want to cook like professionals or enjoy selected quality products at home
    • Retailers, producers & service providers from gastronomy, food & non-food
    What products can I find on GASTORO?
    At GASTORO you will find food, fresh produce, drinks, kitchen appliances, refrigeration technology, bar & tableware, consumables and selected premium products for the office and home.
    What does buying syndicate mean at GASTORO?
    GASTORO bundles demand across many businesses, companies and customers. This joint purchasing structure results in better prices, stable conditions and new opportunities for buyers and sellers.
    What advantages does the buying syndicate offer buyers?
    • Attractive prices thanks to bundled demand
    • Access to professional suppliers
    • Transparent conditions
    • Less effort, more overview
    The GASTORO purchasing association brings both sides together:
    Buyers benefit from better prices, greater choice and transparent conditions thanks to bundled demand.
    Sellers receive more predictable quantities, targeted access to their specialist audience and greater visibility without wastage.
    This results in fair prices, more efficient processes and more sales - with less effort for everyone involved.
    Is GASTORO only for restaurateurs?

    No. In addition to catering businesses, offices, companies and communal caterers also benefit from GASTORO - for example for staff catering, meeting catering or high-quality office products.

    Is the use of GASTORO free of charge?

    Yes, registration and use as a buyer is free of charge. You only pay for the products you order.

    Why buy through GASTORO?

    GASTORO reduces time expenditure, simplifies processes and creates full transparency. You bundle your purchases, compare prices and keep an eye on your costs at all times.

    We combine a purchasing community, specialist audience and digital marketplace - for better purchasing, more targeted sales and genuine partnership in the food service industry.

    Can I find regional providers?

    Yes, GASTORO promotes regional suppliers, short distances and sustainable partnerships.

    Can I also buy from GASTORO as a private individual?

    Yes, GASTORO is also aimed at private customers who want to discover high-quality products from the professional world and enjoy them at home or in the office.

    What advantages do I have as a private customer?
    • Access to gastronomy quality
    • Transparent prices
    • Tested providers
    • Products that are otherwise often only available to professionals
    Do I have to create an account?

    Yes, free registration is required to manage orders and deliveries.